Privacy Policy

This policy explains what personal information we collect, how we use and protect it, and when we may share it. It covers the VideoSafes website, app, platform, and related services (together, the “Service”).

• Website and inquiry information: name, work email, phone number, company, industry, message content, camera environment details, demo goals, and similar information you submit through forms.
• Attribution data: landing page, referrer, and UTM parameters that help us understand how you found VideoSafes.
• Account information: your name, email address, and business contact details when we create your VideoSafes account.
• Device and usage data: camera names, system usage, access logs, and app usage statistics needed to deliver and support the Service.
• Video data: video content stored for your access according to your subscription plan. We do not access your video unless required for support or as legally obligated.
• Payment data: we do not collect or store your payment card details. Billing is handled directly through our U.S. operation and payment processors.

• To provide, operate, and maintain the VideoSafes Service
• To respond to inquiries, schedule demos, and continue relevant sales conversations
• To communicate account information, support updates, or system alerts
• To analyze system and website usage and improve performance
• To measure lead-generation performance and maintain business records
• To comply with applicable laws or respond to lawful requests

We retain account information, inquiry records, and video data only as long as necessary to provide the Service, evaluate business opportunities, maintain records, or comply with legal obligations.

Video footage is automatically deleted based on your storage plan settings. You may request deletion of your account and associated personal data by contacting us directly.

We do not sell or rent your personal data. We may share data only:

• With trusted service providers under confidentiality agreements (for example, secure cloud hosting, analytics, authentication, CRM, or communications providers)
• To comply with laws, legal requests, or protect rights and safety
• As part of a merger, sale, or business transfer, with appropriate notice where required

Your data is stored in secure cloud environments operated by trusted third-party providers in locations selected to optimize service performance and reliability. We implement industry-standard security measures to protect your data against unauthorized access or misuse.

Exact storage locations may vary based on your service plan and system configuration. No website or storage system can be guaranteed to be completely secure.

• You may request access to, correction of, or deletion of your personal data by contacting us at info@videosafes.com.
• You may opt out of service notifications that are not critical to account operation.
• We will comply with lawful data requests within applicable U.S. law.

We may use cookies or analytics tools on our website for usage insights and service improvements. When configured, tools such as Google Analytics 4 help us understand site traffic, form starts, and lead submissions. You can control cookies through your browser settings.

We may update this Privacy Policy periodically. We will post significant changes on this page. Continued use of the Service after updates constitutes acceptance of the revised policy.

For privacy-related questions or requests, contact:

• SSI Video Safe Inc.
• Middle Island, NY
• Email: info@videosafes.com
• Phone: (631) 333-0053